Q: What exactly does web site migration mean and what does it entail?
A: The website migration service provided by Crenet Hosting is entirely free of cost and involves moving all your website files, databases and emails from your present hosting provider to your brand–new hosting account with us. We will also revise all the settings necessary for your sites to be completely operational on our advanced cloud hosting platform.Our techs are fully capable of moving any type of web site. With years of work experience in the industry, they are experts in the specificities of our cloud hosting platform, our Control Panel and all other widely used Control Panels. For them, moving a custom–built app with many custom libraries is as easy as transferring a plain WordPress blog.
Q: How long will the website migration process take?
A: We strive to perform all web site migrations as fast as possible. Even so, we do not have a set time frame for website migrations. There are different aspects that you have to take into consideration – the actual size of your site and the workload of our website migration staff, etc. We constantly strive to implement each migration within 48 hours. With less sizeable sites, our staff usually manages to finish in under 24 hours.
Q: What info will I need to give to your Website Migration Department?
A: Yeah. We’ll require the name of the site that you wish us to migrate. We’ll also need a means to log in to your current web hosting account so that we can get the content associated with your web site.
Q: You will access delicate info. How can I be sure that you won’t abuse it?
Q: How about downtime? Will my web site be offline?
A: Nah. Your web site will stay available online during the migration. As soon as everything is done on our end, we will let you know so that you can preview it and check for any problems. If everything is alright, all you will have to do is modify your domain’s DNS records.
Q: Will my present hosting provider know that I’m leaving them?
A: While we migrate your website content, your hosting provider will not be aware of the transfer at all. We won’t touch base with them in any way.
Q: Does it make any difference what platform my present provider is using?
A: We support all Linux–based hosting platforms. Fundamentally, if we can get access to your Control Panel, we will be able to migrate your website.The only platforms that we don’t support are closed–source website creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.