A User–Friendly Help Center Section
The Help Center section integrated into Crenet Hosting’s Web Site Control Panel features a selection of help articles and commonly asked questions. Aimed at solving any common issue that you might chance upon, they are contributed by our support team of accomplished technicians.
If you’d like to see how an action is done or how an issue is dealt with, instead of just reading about it, then take a look at our collection of instructional video tutorials. They cover many different issues and will help you swiftly learn how to work with the Web Site Control Panel.
A One–Hour Response Time Guarantee
All our semi–dedicated servers are backed up by a 24x7x365 customer support service and include a 1–hour response time guarantee. Our proficient technicians will be at your disposal 7 days a week and will remedy any issue that you could run into within less than 1 hour after the customer support ticket submission. Normally, a reply will be given to you within twenty minutes.