Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour resolution guarantee with all our Linux hosting packages packages, meaning each help question you submit will undoubtedly be reacted to in less than an hour maximum. Our support team members are qualified to instantly overcome any situation and to give you well–timed guidance on any problem that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to email us 24x7x365 with any query you could have connected with Crenet Hosting’s services. We’ve consultants working everyday to give you solutions at any time when needed. Feel free to use the ticket system or send us an email any time, alternatively you can pick up the telephone or make use of the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need assistance while working on your site within the Control Panel, you can always just click the Help control key and see your query in the group of articles that will come up. We have as well turned the vast majority of content articles into videos. The catalogue of video tutorials will show up if you click on the Videos button present in each section.