Service Uptime Guarantee in Hosting
When you obtain a hosting plan from us, we guarantee that your websites are going to be working at least 99.9% of the time. We've basically got rid of the server downtime by using an innovative cloud hosting platform where separate sets of web servers handle each individual portion of the overall service - files, databases, email messages, etc. In that way, should there be an issue with a web server, the other servers in the cluster shall simply take over and your internet sites won't be affected whatsoever. To prevent any infrastructure issues, we additionally have diesel-powered backup generators and several independent Internet providers. Competent administrators keep track of the servers 24/7 to tackle any software problems that may appear while software and hardware firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
When you acquire a semi-dedicated server package from us, you will enjoy a guaranteed 99.9% uptime. Your account is going to be set up on a modern cloud web hosting platform with a load-balancing system that virtually eradicates any kind of downtime. The files, email messages, stats and databases are all handled by their own groups of web servers, so even when there's a trouble with one server, your websites aren't going to be affected in any way. This allows us to provide a considerably more stable website hosting service compared to providers that run everything on a single web server where a problem with a single service can take the entire web server down. To protect yourself from infrastructure difficulties, our data centers work with multiple Internet providers and powerful diesel generators, so whatever happens, the machines will keep operating with no disruptions and your sites will remain up and running. Any software difficulties are going to be dealt with straight away by our expert team of administrators which keep track of all web servers 24/7.
Service Uptime Guarantee in Dedicated Hosting
If you purchase a dedicated server from us, we guarantee that it's going to be operational a minimum of 99.9% of the time. For a start, your server will be assembled with new and extensively tested hardware components and we'll not make any compromises about that. Our data center in the town center of Chicago has powerful diesel backup generators, so in the case of an outage your machine will still be working and with a number of redundant Internet providers, your Internet sites will be accessible if there's any connectivity problem. In the event of any unexpected conditions, we have qualified system administrators which keep an eye on all web servers constantly and they can respond promptly to resolve the issue in a very timely manner. Last in sequence, but not last in importance, our web servers have software and hardware firewalls to stop the excess traffic in the case of a DDoS attack.