Phone Support in Hosting
As we have live phone support 14 hours per day, you'll be able to call us and consult with one of our customer support representatives to get more info about any of the Linux hosting packages that we offer and make sure that our servers match the system requirements for your websites before you purchase anything. For your benefit, we have phone numbers on 3 continents so that you will be able to call the one nearer to you - in the U.S.A., the United Kingdom or Australia. In case you are already an existing customer, you'll be able to call us about general and billing matters, and about some tech matters. If the situation is strictly technical or it needs more time to investigate, you will have to use our ticketing system, that will enable both you and our tech support team to track the information supplied by each side.
Phone Support in Semi-dedicated Hosting
When you want additional info for the Linux semi-dedicated hosting packages that we offer, you are able to call one of the three support lines that we have around the globe - in the United States, the United Kingdom and Australia. In this way, you can check in advance whether our solutions will be suitable for your websites. If you are already our client and you have a semi-dedicated account, you have the option to get in touch with us over the phone for fourteen hours daily about any billing or common questions. For entirely tech matters you need to take advantage of our ticketing system and contact our tech support because sometroubles simply need extra time to be solved, but we can assist you over the phone with a number of minor tech problems as well, saving you the time and efforts.